Privacy Notice

1. Data Controller

Under the Turkish Personal Data Protection Law No. 6698 ("KVKK"), your personal data is processed by the Company, acting as data controller, within the scope described below.

2. Personal Data Processed

• Identity and contact: username, e-mail address, date of birth and, where necessary, first and last name.
• Transaction security: IP address, login/logout records, device and browser information, session cookies, hardware ID.
• Game data: character information, in-game transaction and chat logs, support tickets.
• Financial data: payment amount, date, order number and the transaction reference returned by the payment institution. We do not store card numbers.

3. Purposes of Processing

• Creating accounts, verifying identity and providing the game service;
• Detecting cheating, multi-account abuse and fraud, and keeping the game secure;
• Carrying out payments and meeting accounting/invoicing obligations;
• Answering support requests and resolving complaints;
• Running events, rewards and announcements and, where you have given explicit consent, sending promotional messages;
• Fulfilling legal obligations and responding to requests from competent authorities.

4. Legal Grounds

Under Article 5 of the KVKK, your personal data is processed on the legal grounds that it is necessary for the conclusion and performance of a contract, for compliance with a legal obligation, for the establishment and protection of a right and for the legitimate interests of the data controller; marketing messages are sent on the basis of your explicit consent.

5. Transfers

Your data may be transferred, in connection with and limited to these purposes, to hosting and infrastructure providers, payment institutions, e-mail/SMS delivery providers, anti-cheat solutions and, upon request, competent public authorities. Transfers to servers and service providers located abroad are made in accordance with the conditions set out in Article 9 of the KVKK.

6. Method of Collection

Data is collected electronically through the registration form, the game client, the website, cookies, support channels and the payment infrastructure.

7. Retention Period

Data is kept for as long as the purpose of processing requires and for the limitation periods set out in the relevant legislation. After an account is closed, data other than what is needed for legal obligations and possible disputes is deleted, destroyed or anonymised. Transaction security logs are kept for the period required by Turkish Law No. 5651.

8. Rights of the Data Subject

Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether the data is used in line with that purpose; to know the third parties in Turkey or abroad to whom it has been transferred; to request correction if it has been processed incompletely or inaccurately; to request its deletion or destruction; to request that these actions be notified to the third parties to whom it was transferred; to object to a result against you arising from analysis by automated systems; and to claim compensation for any damage.

9. Applications

You can submit your requests, together with information proving your identity, through the support channels on the website or from your registered e-mail address. Your application is concluded free of charge within 30 days at the latest, depending on the nature of the request; if the process involves an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.