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User Agreement

The agreement that sets out the rights and obligations of users who access the game and the website.

1. Parties and Subject

This User Agreement is concluded between the Company ("Management") that operates the game service and the natural person ("User") who registers on the website or uses the game client. The agreement governs account opening, in-game rules of conduct, the rights and obligations of the parties, and the conditions for closing an account.

By confirming the registration form or logging into the game, the User declares that they have read, understood and accepted this agreement in full.

2. Account Opening and Security

  • If the person opening the account is under 18 years of age, the consent of their parent or guardian is required.
  • The user is responsible for ensuring that the information provided during registration is accurate and up to date. Accounts opened with false information or information belonging to someone else may be closed.
  • Account details (username, password, e-mail, security question) are personal and may not be shared with third parties.
  • The user is responsible for all consequences arising from the use of the account by third parties. Management cannot be held responsible for any loss of characters, items or currency on shared accounts.
  • A user may open more than one account; however, using these accounts in a way that disrupts the game economy or unfairly multiplies event rewards is prohibited.

3. Account Transfer and Trading

Accounts are the property of Management, and the user is granted only a right of use. Selling, renting, swapping or transferring accounts in exchange for real money is prohibited. Management is not responsible for any harm suffered on accounts that change hands in this way, and such accounts may be closed permanently.

4. In-Game Rules of Conduct

The following behaviour is prohibited; if detected, it results in a warning, a temporary access ban or permanent account closure:

  • Using third-party software that modifies the game client or network traffic (bots, cheats, macros, speed/packet editors).
  • Exploiting bugs in the game for your own or someone else's benefit instead of reporting them.
  • Insulting or harassing other players, or using discriminatory language based on race, religion, gender, nationality or sexual orientation.
  • Sharing personal data without permission, making threats or engaging in blackmail.
  • Impersonating Management, a game master (GM) or the support team to request information.
  • Posting advertisements, spam or fraudulent links in chat channels.
  • Attacking the servers (DDoS, etc.), attempting unauthorised access or exploiting security vulnerabilities.

5. Virtual Assets

All virtual assets in the game, such as characters, items, gold and points, are part of the game's fiction; they are digital data with no monetary value in the real world and are owned by Management. Management reserves the right to change, reduce or remove the properties of these assets for reasons of balance, security or technical necessity.

Virtual assets found to have been obtained through cheating, bug exploitation or unauthorised trading may be taken back without notice.

6. Sanctions and Appeals

The type and duration of the sanction applied for rule violations are determined by Management according to the severity of the violation. The user may appeal a sanction through the support channels. No refunds are given for remaining time, virtual products or in-game assets on sanctioned accounts.

7. Intellectual Property

All rights to the visual, audio and written content of the game and the website, as well as to the software, trademarks and designs, belong to their respective owners. The user may not copy, distribute or use this content for commercial purposes without Management's written permission. Sharing in-game screenshots and videos for personal streams and content creation is permitted.

8. Amendments to the Agreement

Management may amend this agreement unilaterally. Amendments take effect as soon as they are published on the website. A user who logs into the game after an amendment is deemed to have accepted the current text.

9. Termination of the Agreement

The user may terminate the agreement at any time by requesting the closure of their account. Management may terminate the agreement unilaterally and close the account if this agreement is breached.

Last updated: 22.08.2026

Other documents: Service Agreement Privacy Notice
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